Protein Hunter — Support

Questions, problems or feedback — email khalhal76@gmail.com and I'll reply personally. Protein Hunter is built by one person, so please include your device and what you were doing when something went wrong.

Allergies: the avoid filter works from estimated ingredient data. It cannot confirm what a kitchen actually serves and cannot account for cross-contamination. Never rely on it alone — always confirm directly with restaurant staff.

How do I cancel my subscription?

Subscriptions are billed by the store you bought from, not by us, so they are cancelled there.

You keep Premium until the end of the period you have already paid for. Cancelling during the free trial stops any charge, as long as you cancel at least a day before it ends.

I paid but the app still shows the free plan

Open Profile and tap Restore purchases. That re-checks your receipt with the store. Make sure you are signed in with the same account you bought with — a purchase belongs to the store account, not to the phone.

If it still does not unlock, email us and say roughly when you subscribed.

I've run out of hunts for today

Free and Premium each have a daily limit, and both reset at midnight. Premium's is far higher. The exact numbers are shown in the app under the Hunt button and on the Profile screen — they are read live from our server rather than baked into the app, so what the app tells you is always current.

Are the restaurants and macros real?

Restaurant and recipe suggestions are generated by AI and labelled as such in the app. They are suggestions, not a live feed from any booking or delivery service — always confirm opening hours, the menu and the price before you travel.

Nutrition figures are grounded against USDA FoodData Central and Open Food Facts, scaled to an estimated portion. Treat them as close estimates, not laboratory values. Where no exact match exists, the app says so.

Some results look like they have no storefront

Delivery-only kitchens are real businesses that cook for delivery apps and have nowhere to sit down. They appear in results because the food is real, but you may not be able to visit. Check the Google listing before travelling.

Will I lose my log if I change phone?

Yes. Your daily log, saved meals, pantry, targets and avoid list are stored only on your device — nothing is uploaded, which is also why we can never see it. Deleting the app or moving to a new phone loses it. Accounts and sync are planned.

How do I delete my data?

Delete the app. Everything personal lives on the device, so removing the app removes it permanently. For anything held server-side (brief abuse-prevention logs), email us and we will remove it.

Voice search or barcode scanning is not working

Both need permission the first time. If you declined, re-enable it:

On iPhone there is no "Speak now" pop-up — the microphone icon pulses while it listens, and it stops on its own shortly after you finish talking.

Privacy

Read the privacy policy.

Contact

khalhal76@gmail.com